PROPER CLAIMS PROCESS
Below is a list of links to forms and information regarding the recall and instructions of removal and
identification of the sprinkler heads.
If you have any questions regarding any of the forms, please feel free to contact Kay at 1-800-248-0278 or
1(989) 846-4583.
*NOTE: This voluntary recall is for model "J" dry sprinklers ONLY and does not include
model "JN" sprinklers.
Include two (2) photos of each style of dry sprinkler, one photo of each
side of the wrench flats (the area used to install the sprinkler head).
DISCLAIMER:
It is the responsibility of the owner to determine the proper "A" dimension as shown on
the Globe Fire Sprinkler Corporation literature. Essentially, the "A" dimension is the
distance between the face of the fitting that the Dry Sprinkler is screwed into to the face of
the finished ceiling. Dry Upright Sprinklers should be measured from the face of the
fitting that the Dry Sprinkler is screwed into to the top of the sprinkler deflector. Dry
Horizontal Sprinklers should be measured from the face of the fitting that the Dry
Sprinkler is screwed into to the finished wall surface.